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Sunday, June 04, 2006

The Incredible Shrinking Service

A bunch of us popped down to Timbre the other night, to chill, catch up and watch the house band. It was the group's second time there, on the same night of the week as previously.

The first time we were there, we were let down by the service. Orders were mixed up, the food and drinks were late, and service staff had to be ambushed just to be brought to our table.

It was no different this time - and it really got our goat. We endured three rounds of mixed-up orders (service staff brought us the wrong orders thrice, and even enquired if we wanted it anyway!?!), the food was late (one of our finger food dishes arrived one hour late), and the general service attitude was completely negative and unapologetic.
To add to our chagrin, the house band started tuning up on stage, creating a din that made it impossible to have a decent conversation.

When we decided to call it a night, the final bill was (...you guessed it) wrong, and they had to revise it twice before we were satisfied. That will be the last time we'd ever hang at Timbre.

The group has chosen another venue for its gathering.

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